Summary
Reporting to the Store Manager or Director, the Temporary Sales Support Advisor will support the full client experience by partnering with sales, operations, visual merchandising and management teams. The role involves front of house and back of house tasks to ensure seamless personalized service and uphold brand standards in a luxury retail environment.
Responsibilities
- Welcome clients and provide an elevated client experience.
- Support Client Advisors by retrieving and delivering product requests from BOH to FOH.
- Execute product care requests and create tickets as needed.
- Assist with visual merchandising tasks including organizing and repositioning displays.
- Contribute to inventory preparation and execution as requested by management.
- Support BOH organization and product go-backs.
- Participate in team activities and maintain a positive collaborative environment.
- Follow company policies procedures and respect brand grooming and behavior standards.
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment.
- Experience in hospitality or client oriented service roles acceptable.
- Team oriented with strong interpersonal and problem solving skills.
- Professional presentation and effective verbal and written communication in English.
- Technologically savvy with proficiency in Microsoft tools such as Word Excel and Outlook.
- Ability to analyze sales reports and attention to detail.
- Dependable punctual and flexible.
- Additional language skills such as Spanish Mandarin or Cantonese preferred.
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