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Market:IN - Indianapolis
Industry Segment:Luxury FashionLuxury Menswear
Category:Retail Sales
Seniority:Associate
Job Type:Full time

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. For further information about Gucci, visit www.gucci.com

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Role Mission

The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador” by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

Key Accountabilities

  • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
  • Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;
  • Drive and exceed individual Kpi goals, by ensuring the highest level of Customer Service and quality of sales;
  • Capture meaningful customer data according to the Company tools (Crm), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
  • Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
  • Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
  • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;
  • Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;
  • Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
  • Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room;
  • Adhere to Gucci Image standards and guidelines;
  • Follow all company policies and procedures.

Key Requirements

  • 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
  • Proven ability to drive and exceed individual and store results;
  • Proven ability to build lasting relationships with customers and colleagues;
  • Excellent communicate skills, both oral and written, and the ability to handle multiple tasks simultaneously;
  • Strong organization and follow-up skills are essential;
  • Accuracy and attention to detail needed;
  • Candidate should be team-focused with a desire to collaborate effectively;
  • Ability to work in a fast moving and dynamic environment;
  • High flexibility and ability to adapt to different customers;
  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

MarketIN - Indianapolis
Industry SegmentLuxury FashionLuxury Menswear
CategoryRetail Sales
SeniorityAssociate
Job TypeFull time

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. For further information about Gucci, visit www.gucci.com

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Fashion, Luxury Menswear
Single Page

No longer accepting applications

No data was found
Client Advisor
Gucci
Indianapolis
Luxury Fashion, Luxury Menswear
Full time
Posted 2 years ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

About Us:

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.

Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our distribution is intentionally selective:

  • only 51 lab-boutiques worldwide and limited counters with curated partners.
  • Our global office is based in New York City and our European office is based in London.
  • We are also a recent addition to the Estée Lauder family.

About The Position:

  • Our lab technicians are brand ambassadors.
  • They are storytellers that share the beauty of our craft with our clients.
  • Their mission is to create unique and memorable experiences for all who wander into our boutiques.

Clients interactions

  • Ensuring a welcoming environment for client in the store
  • Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection
  • Compounding perfumes, labeling and boxing the products
  • Building client database by gathering all clients information
  • Addressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific request

In-store operational duties

  • Up-keeping the maintenance of the boutique
  • Monitoring the daily sales chart
  • Ensuring a full stock of merchandise on the floor and transferring from the stock room to the floor as needed
  • Assisting in monthly Supply Orders for partnering business

Online/phone operational duties

  • Receiving and processing phone, online, and
  • Post mates orders
  • Fulfilling the orders with accuracy and efficiency
  • Working together with the team to ship the orders in a timely manner
  • Assisting online customers with additional support and information Additional responsibilities
  • Assisting in in-store private events and corporate orders as well as additional brand projects
  • Assisting the store manager on the training of new hires

Qualifications

  • Strong work ethic
  • Passionate and ambitious
  • Take great care and pride in crafting every creation for the client
  • High energy, positive and optimistic personality
  • Team player, works well in a team environment to achieve a common goal
  • Curious to explore new skills
  • Strong organization and attention to detail skills
  • Multi tasking: prioritizing and managing time wisely
  • Ability to quickly learn new procedures and processes
  • Communication skills: excellent written, verbal & interpersonal skills

About Le Labo

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.

Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.

No longer accepting applications

Lab Technician – West Hollywood

Posted 2 years ago
Los Angeles
Market: CA - Los Angeles
Industry Segment: Beauty and Fragrance
Category: Retail Sales
Seniority: Associate
Job Type: Part time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Lab Technician – West Hollywood
Le Labo
Los Angeles
Beauty and Fragrance
Part time
Posted 2 years ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Le Labo

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.

Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.

Client Advisor

Gucci

Indianapolis

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