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Senior Manager, Learning & Development
Van Cleef & Arpels
New York
Luxury Watches and Jewelry
Full time
Posted 4 weeks ago
Copied
Market: NY - New York
Industry Segment: Luxury Watches and Jewelry
Category: Training and Development
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Are You a Good Match?

Do you have a passion for High Jewelry, Art & Culture?

Do you have experience with luxury products in your past?

Do you have strong attention to detail and thrive in a fast-paced environment?

If so, we’d love to get to know you!

What are our expectations?

The Senior Manager, Learning & Development is a part of the dedicated Van Cleef and Arpels Human Resources team responsible for the design, development and facilitation of a broad curriculum for employees of Van Cleef and Arpels Americas. This role will facilitate high-impact learning experiences to enable our people, teams and business to grow. The main focus of this role is crafting programs, tools and resources that are relevant and executable, with topics of interest to a luxury retail corporate and boutique audience. These topics may include, but are not limited to: management and leadership, storytelling, hospitality, the evolving luxury landscape, diversity and inclusion, executive presence, negotiations, onboarding, compliance, and skills-based training. In addition to program development, the Senior Manager, Learning and Development will drive HQ learning initiatives through digital tools and will oversee the Learning Management System (LMS).

Responsibilities

  • Coordinate, organize and facilitate programs and trainings for Maison retail and corporate audiences with confidence, poise, and presence for both multiple audience levels, including senior leaders
  • Identify training needs, develop L&D plans and execute learning program reviews with Maison HQ, senior leadership, and department leadership to keep projects on time and within budget
  • Research, recommend, and manage relationships with external vendor partners, including Executive Coaches to supplement and enrich Maison-designed learning and development offerings
  • Propose, manage, and maintain: budgets, results, and KPI’s
  • Manage the regional deployment of e-learning courses and local functions related to the learning management system (LMS) in conjunction with the Retail Training team.
  • Employ strong social skills to earn trust and build broad networks with department heads to facilitate succession planning
  • Coordinate and work in partnership with Retail Training department to build out yearly learning calendar based on key priorities

Qualifications

  • Bachelor’s Degree required
  • A minimum of 10 years of experience in instructional design for adult learners required
  • Significant experience in developing learning for the retail environment strongly preferred
  • Experience administrating an LMS required
  • Expert proficiency in Microsoft Office Suite and webinar hosting services such as Teams, or Adobe Captivate required
  • Knowledge of compliance topics and administration of compliance training preferred but not required
  • Proficiency in one or more e-learning authoring tools preferred but not required
  • Certifications in Predictive Index, Hogan, Disc, StrengthsFinder or other assessment certifications preferred

Preferred Skills

  • Excellent written and verbal communications skills
  • Experience leading people through influence
  • Ability to partner collaboratively at all levels
  • Ability to think strategically and creatively to develop solutions to complex needs
  • Ability to remain flexible and positive when faced with changing or competing priorities
  • Ability to set, track, and communicate goal progress
  • Ability to draft and maintain budgets
  • Ability for domestic/international travel and schedule flexibility

More than a job…it’s an experience!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence.

The recruitment process:

Please complete an applicaton on the Richemont Career Site.

Interested candidates must have valid work authorization for the Us. Visa sponsorship for this position is not available.

About Van Cleef & Arpels

Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.

Senior Manager, Learning & Development
Van Cleef & Arpels
New York
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Senior Manager, Learning & Development
Van Cleef & Arpels
New York

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