SummaryJoin LVMH Beauty as an Accounts Receivable Credit/Chargeback Analyst in East Brunswick, NJ. You will be responsible for monitoring customer accounts, managing overdue accounts, and handling chargebacks for assigned brands. This role requires strong analytical skills and the ability to work independently in a hybrid work environment.
Responsibilities- Monitor customer accounts for timely payments and follow up on overdue accounts.
- Research and collect chargebacks related to shortages, pricing, discounts, and discrepancies.
- Contact customers with overdue accounts to collect payments and escalate high-risk accounts.
- Send proofs of delivery for invoices/shipments claimed as non-receipt.
- Prepare reports on credit and collection activities.
- Monitor chargebacks related to outbound shipping and merchandise expenses.
- Work with EDI related chargebacks and follow up on invalid claims.
- Interact with various departments to resolve chargeback issues.
- Maintain positive relationships with customers for successful settlement negotiations.
- Notify management of any issues affecting claim balances.
Requirements- 4-year college degree required.
- Preferably 3 years of accounts receivable experience in the retail industry.
- Proficiency in Excel at an intermediate level.
- Excellent organizational and communication skills.
- Ability to multitask and work independently.
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