Assistant Boutique Manager

Summary

The Assistant Boutique Manager supports boutique sales performance, client development, and daily operations. This role leads and develops the team while delivering an elevated luxury customer experience and maintaining Piaget brand standards.

Responsibilities

• Achieve sales goals and KPIs while developing the client database and generating new business opportunities.
• Deliver exceptional customer service and actively lead, train, motivate, and coach the boutique team.
• Support boutique operations, implement company policies, and recommend operational improvements.
• Oversee inventory, shipping and receiving, security, transfers, damages, and stock quality.
• Maintain visual merchandising standards, merchandise presentation, and boutique cleanliness.

Requirements

• 3 to 5 years of experience in luxury retail and/or the service industry.
• Excellent written and verbal communication and organizational skills.
• Ability to motivate others, work collaboratively, take initiative, and provide reliable follow-through.
• Proficiency with SAP and Microsoft Office.
• Ability to work a retail schedule, including weekends and holidays, and lift up to 5 pounds.