Assistant Boutique Manager

Summary

The Assistant Boutique Manager supports boutique operations with a focus on delivering exceptional client service, coaching and developing the team, and assisting the management team with sales and operational objectives. The role involves maintaining standards for staff performance, contributing to staffing and recruitment efforts, and supporting boutique leadership to create a luxury client experience. Flexible scheduling including nights weekends and holidays is required.

Responsibilities

• Achieve and exceed sales goals through clienteling and sourcing new clients
• Evaluate team performance and provide consistent coaching and action plans
• Monitor market competition watch trends and client shopping behaviors
• Forecast plan and manage budgetary needs such as payroll and staffing
• Manage daily operational tasks according to boutique standards
• Assist with recruitment retention and staff development
• Serve as a leader supporting the Boutique Director
• Develop and cascade product knowledge and training to the team
• Foster a luxury boutique environment delivering renowned service

Requirements

• 2+ years of retail service experience preferably in luxury retail
• Current knowledge of watch trends and marketplace competition
• High school diploma or equivalent; college degree or equivalent experience preferred
• Proficiency with Microsoft Office and retail systems including labor management inventory and sales reporting
• Strong oral and written communication skills for interacting with clients and team members