Summary
The Manager, Sales - Shoes/Handbags leads sales and merchandising for footwear and handbag departments, driving revenue and delivering exceptional customer experiences through coaching and floor leadership. This role oversees sales targets, visual merchandising standards, inventory control, and team performance to maximize category results.
Responsibilities
- Lead and motivate the sales team to achieve individual and store sales goals for shoes and handbags.
- Oversee merchandising and visual presentation to maintain brand standards for the categories.
- Manage inventory levels including stock replenishment and loss prevention activities.
- Coach team members on product knowledge and selling techniques to enhance conversion and average sale.
- Analyze sales performance and implement strategies to drive category growth.
- Coordinate with store leadership on staffing and scheduling to support peak periods.
- Deliver exceptional customer service and handle escalated guest issues professionally.
Requirements
- Minimum four years of experience in retail management or supervisory role.
- Proven track record of driving sales and coaching retail teams.
- Strong product knowledge of shoes and handbags or related luxury accessories.
- Excellent communication and leadership skills with a customer focus.
- Ability to manage inventory processes and visual merchandising standards.
- Flexible availability to work retail hours including weekends and holidays.
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