SummaryAs an Assistant Store Manager at Bottega Veneta in San Francisco, you will play a crucial role in supporting the Store Manager and leading the team to achieve sales targets and deliver exceptional customer service. You will be responsible for operational functions and maintaining the brand's image and standards.
Responsibilities- Support store operations, including business performance, customer service, and company image.
- Drive achievement of store sales targets and support team in meeting individual goals.
- Maximize business potential and sales by department in line with company strategy.
- Mentor and coach retail associates to develop competencies and support growth.
- Monitor and ensure quality of data in sales staff's client books and propose action plans.
- Assist in recruiting store associates and maintaining a pool of potential candidates.
- Facilitate staff trainings and new hire inductions, ensuring proper follow-up.
- Comply with and enforce Bottega Veneta standards and procedures.
- Deliver exceptional service to clientele and manage customer relationships professionally.
- Perform operational functions: open/close store, register, and back office management.
- Maintain an environment of fairness, dignity, and respect for all associates.
Requirements- Minimum of 2 years of retail experience in a managerial role.
- Ability to work in a team with organizational awareness and flexibility.
- Strong knowledge of products and brand philosophy.
- Exemplary verbal and written communication skills.
- Ability to be mobile on the sales floor for extended periods.
- Availability for closing shifts, weekends, annual inventory, and holiday season.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
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