Associate Hospitality Leader

Summary

Support leadership in developing and executing hospitality business strategies and assume responsibility for the guest experience and team performance in a restaurant environment. Lead front of house operations, training, and daily shift management while partnering with hospitality leadership to drive growth and operational excellence.

Responsibilities

• Lead all associates during shifts and ensure exceptional guest experience
• Provide front of house leadership including training and coaching associates
• Run pre-shift meetings and communicate business updates and station coverage
• Conduct hiring interviews and mentor team members
• Develop food and beverage knowledge and train associates on products
• Map and communicate station coverage plans and lead values messages
• Be accountable for financial audits paperwork and daily cash handling
• Manage till cash bank deposits change requests daily balancing and tip tracking

Requirements

• Minimum 2 years leadership experience in the hospitality industry
• Ability to work independently and with all levels of leadership in a fast paced environment
• Proven ability to lead a team and own accountability for revenue goals
• Excellent written and verbal communication skills with attention to detail
• Strong decision making abilities and enthusiastic team player mindset
• Ability to lift up to 50 pounds and stand and walk for extended periods