Summary
The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable, high-performing store. This role helps lead talent development, drive sales and client strategies, maintain brand standards, and act as a key decision maker in the GM's absence.
Responsibilities
- Support General Manager in analyzing business trends and planning store initiatives
- Educate and coach team on sales and profit performance tools
- Create and maintain a consistent customer experience aligned to brand expectations
- Assist in developing store client strategy and lead community outreach
- Execute talent strategy and participate in recruitment and staffing activities
- Provide coaching, feedback and development opportunities to employees
- Manage store processes including inventory control to achieve shrink goals
- Champion use of technology and new selling techniques to drive results
- Ensure sales floor and store standards consistently exceed expectations
Requirements
- College degree or equivalent a plus
- Retail management or similar high-volume specialty experience preferred
- Ability to communicate effectively with customers and staff
- Ability to perform physical tasks including lifting up to 30 lbs and standing for long periods
- Ability to operate register and work flexible schedules including evenings and weekends
- Proven track record of building positive working relationships
- Business acumen with strong planning and time management skills
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