Associate Manager

As an Associate Manager at Ralph Lauren in Tannersville, you will support the General Manager in strategic planning and execution to ensure a profitable business. You will be a key decision maker in the absence of the General Manager, focusing on operational excellence, talent optimization, and maintaining brand integrity standards.

• Support the General Manager in analyzing business trends and strategic planning for the store.
• Educate the team on sales and profit performance tools and resources.
• Create a consistent customer experience aligned with RL brand expectations.
• Assist in developing the store client strategy and lead community outreach.
• Collaborate with the General Manager to build and develop a customer-focused team.
• Drive networking and recruitment activities in the store market.
• Engage in talent development conversations, providing coaching and feedback.
• Manage processes and store execution to achieve productivity and shrink goals.
• Champion new technology to support innovative selling techniques.
• Uphold company policies and provide feedback on business trends.
• Ensure sales floor and store standards exceed expectations.
• Create an inclusive environment aligned with Ralph Lauren values.

• College Degree or equivalent experience preferred.
• Retail Management experience in a high-volume or high-profile environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and lift up to 30 lbs.
• Ability to operate the register and work flexible schedules, including nights and weekends.
• Proven track record of building positive relationships with customers and co-workers.
• Strong business acumen and time management skills.