Summary
The Associate Store Manager supports the General Manager in strategic planning and execution to ensure a profitable store, acting as a key decision maker in the GM's absence and maintaining brand standards and operational excellence.
Responsibilities
- Support General Manager in analyzing business trends and planning store initiatives
- Educate and coach team on sales and profit performance tools
- Create and maintain a consistent customer experience aligned to brand expectations
- Assist in client development strategy and lead community outreach
- Execute talent strategy and collaborate on recruitment and development
- Manage store processes including inventory control to achieve shrink goals
- Champion use of technology and new selling techniques to drive results
- Ensure sales floor and store standards exceed expectations
- Provide feedback on high profit potential and category trends to leadership
Requirements
- College degree or equivalent a plus
- Retail management or similar high-volume specialty experience preferred
- Ability to communicate effectively with customers and staff
- Ability to perform physical tasks including lifting up to 30 lbs and standing for multiple hours
- Ability to operate register and work flexible schedules including nights and weekends
- Proven track record of building and maintaining positive working relationships
- Business acumen with strong planning and time management skills
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