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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Ralph Lauren
  • Back Of House Ambassador - Cha…
Ralph Lauren
Ralph Lauren

Founded in 1967

Back Of House Ambassador - Charlotte Premium Outlet

Type
Part time
Industry
Luxury Fashion
Location
Charlotte, NC
Category
Operations
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Ralph Lauren

Founded in 1967

Back Of House Ambassador - Charlotte Premium Outlet

Type
Part time
Industry
Luxury Fashion
Location
Charlotte, NC
Category
Operations
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

Part-Time Brand Ambassador focused on delivering a personalized and inspiring shopping experience while supporting store operations and brand standards at the Charlotte Premium Outlet location. The role emphasizes customer service, teamwork, and development toward future leadership opportunities.

Responsibilities

  • Drive daily sales goals and contribute to business results.
  • Provide a customer-first experience aligned to brand expectations.
  • Participate in team training and support company initiatives.
  • Use alternative purchasing tools such as Gladly, Click to Zoom, JRNI, and Ship to Home.
  • Support product discovery through QR codes, digital catalogs, and virtual stores.
  • Maintain sales floor and store standards at all times.
  • Engage in networking to build a clientele and provide feedback to management.
  • Assist across sales floor, stock, dressing room, cashwrap, and office tasks.

Requirements

  • Retail or similar industry experience preferred in high-volume or specialty environments.
  • Effective communication with customers and store personnel.
  • Ability to stand, move, walk for multiple hours and operate a register.
  • Ability to lift up to 30 lbs and maneuver around store areas safely.
  • Flexible availability including days, evenings, weekends and occasional travel.
  • Ability to build and maintain positive working relationships with customers and coworkers.

We have summarized this job description for you, click apply to see more details from the employer.

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