Beauty Advisor

As a Beauty Advisor, you will be responsible for developing deep, long-lasting relationships with customers that lead to an increase in sales, service, and loyalty. Your compensation will be commission-based and directly tied to your sales volume results.

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service personal goals and targets.
• Exceed all sales and service brand goals and targets.
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients.
• Share expert level of product knowledge with the entire store selling team.
• Maintain solid relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying key marketing opportunities, executing events, and making assortment recommendations.
• Attend all educational sessions offered, including product knowledge, vendor, and Holt Renfrew seminars.
• Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, and birthdays.
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines.
• Perform other duties, as assigned.

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative; working with and through others in a team-oriented environment.
• Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision.
• Able to work a flexible work schedule based on the needs of the customer, including nights, weekends, and holidays.
• Minimum of two or more years of experience in a commission-based sales environment.
• Make-up artistry or aesthetics certificate may be required for certain brands.
• Prior retail sales experience in a luxury environment preferred.