Sales Associate - Sainte Catherine Street W

Summary

Develop deep, long lasting relationships with customers to increase sales, service, and loyalty in a commission-based luxury retail environment. Deliver extraordinary customer service, meet and exceed sales goals, and support store merchandising and client engagement activities.

Responsibilities

• Consistently deliver extraordinary service to all customers
• Exceed sales and service goals and targets
• Build and maintain a loyal personal client base through acquisition and retention
• Attend product knowledge and vendor training sessions
• Perform floor recovery, visual merchandising, and price changes
• Communicate regularly with clients via phone, mail, and electronic methods
• Resolve customer service issues and escalate to selling management as needed
• Comply with health and safety policies
• Perform other duties as assigned

Requirements

• Minimum of 4 years experience in a commission-based luxury sales environment
• Proven track record of achieving and exceeding sales quotas
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Highly collaborative and team oriented
• Use social media to build a personal brand and promote themselves as a fashion influencer
• Skilled at using multiple technology channels to engage clients and drive acquisition
• Strong understanding of current and emerging fashion trends
• Broad product knowledge across all store merchandise categories
• Proactive about staying informed on new merchandise deliveries to maximize sales potential