Summary
Develop deep, long lasting relationships with customers to increase sales, service, and loyalty in a commission-based luxury retail environment. Deliver extraordinary customer service, meet and exceed sales goals, and support store merchandising and client engagement activities.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition and retention
- Attend product knowledge and vendor training sessions
- Perform floor recovery, visual merchandising, and price changes
- Communicate regularly with clients via phone, mail, and electronic methods
- Resolve customer service issues and escalate to selling management as needed
- Comply with health and safety policies
- Perform other duties as assigned
Requirements
- Minimum of 4 years experience in a commission-based luxury sales environment
- Proven track record of achieving and exceeding sales quotas
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Highly collaborative and team oriented
- Use social media to build a personal brand and promote themselves as a fashion influencer
- Skilled at using multiple technology channels to engage clients and drive acquisition
- Strong understanding of current and emerging fashion trends
- Broad product knowledge across all store merchandise categories
- Proactive about staying informed on new merchandise deliveries to maximize sales potential
We have summarized this job description for you, click apply to see more details from the employer.
