SummaryAs a Beauty Advisor Multi Hair at Holt Renfrew, you will be responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. Your compensation will be commission-based, directly tied to sales volume results.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all personal sales and service goals and targets.
- Exceed all brand sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
- Share expert product knowledge with the entire store selling team.
- Maintain solid relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying key marketing opportunities, executing events, and making assortment recommendations.
- Attend all educational sessions, including product knowledge, vendor, and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
- Communicate regularly with personal clients regarding in-store events, merchandise requests, sales follow-up, and birthdays.
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines.
- Perform other duties as assigned.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative; able to work with and through others in a team-oriented environment.
- Able to work in a fast-paced environment requiring a high degree of multi-tasking with minimal supervision.
- Able to work a flexible schedule based on customer needs, including nights, weekends, and holidays.
- Minimum of two or more years of experience in a commission-based sales environment.
- Make-up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment preferred.
We have summarized this job description for you, click apply to see more details from the employer.
