Summary
The Beauty Advisor develops deep, long lasting customer relationships to drive sales, service, and loyalty in a luxury retail environment. This commission-based role requires delivering exceptional customer service, sharing expert product knowledge, and supporting brand and store sales objectives.
Responsibilities
- Deliver extraordinary service to all customers
- Exceed personal and brand sales and service goals
- Build and maintain a loyal personal client base through acquisition and retention
- Share product expertise with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales via events, marketing opportunities, and assortment recommendations
- Attend educational sessions and vendor seminars
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with personal clients and resolve customer service issues
Requirements
- High school diploma
- Minimum of 2 years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Highly collaborative and able to multi-task in a fast-paced environment
- Flexible schedule including nights, weekends, and holidays
- Make-up artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
- Fluent in French and English
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