Summary
Provide elevated client experiences on the cosmetic counter by delivering personalized beauty consultations, achieving sales goals, and leveraging clienteling tools and social media to grow business. The role focuses on product knowledge, professional application, and maintaining high counter standards while representing the department.
Responsibilities
- Achieve and exceed individual cosmetic sales goals and department daily and monthly targets
- Provide dynamic in-person service and professional make up consultations and applications
- Use online clienteling tools to record and maintain client information and preferences
- Actively participate in social media to grow personal brand and business
- Ask questions to identify client needs and recommend appropriate products or services
- Cross sell across brands to increase the client basket
- Proactively offer in-store services to personalize the shopping experience
- Maintain a clean, tidy, and welcoming counter presentation
- Perform ad hoc duties as needed to support the department
Requirements
- Minimum 1 year retail experience within the beauty industry
- Demonstrated successful sales history achieving or exceeding goals
- Comfortable using social media and technology for clienteling
- Ability to learn and use online clienteling tools and software
- Strong interpersonal and communication skills with ability to build client relationships
- Professionalism in appearance and presentation on the counter
- Ability to work in a fast paced retail environment
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