Sales Associate - St. Louis Premium Outlet

Summary

Sales Associate responsible for delivering exceptional client experiences and driving sales at the St. Louis Premium Outlet in Chesterfield. Role involves clienteling, product knowledge, styling guidance, and supporting store operations to achieve commercial KPIs. Must maintain a guest ready environment and collaborate with the team to foster repeat business.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Provide exceptional client service and create a welcoming environment
• Build sales through styling expertise and product knowledge
• Execute clienteling activities and capture client data
• Initiate follow up on sales events and client inquiries
• Maintain organized sales floor and stockroom
• Adhere to company policies and store procedures
• Foster collaboration and open communication with colleagues and management

Requirements

• 1+ years experience in retail, sales, or industry adjacent customer service role
• Experience generating sales and developing client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Passion for the brand and product knowledge
• Ability to operate POS and use Microsoft Office
• Flexibility to work evenings, weekends, and holidays