Summary
Provide an elevated client experience by selling cosmetics and fragrances, delivering personalized consultations and professional make up application, and using online clienteling tools and social media to grow business. Focus on achieving individual and department sales goals while maintaining counter standards and representing the brand.
Responsibilities
- Achieve and exceed individual cosmetic and event sales goals and department targets
- Deliver dynamic in person service and professional make up consultations and applications
- Identify client needs through effective questioning and provide personalized recommendations
- Actively use social media to grow personal brand and client base
- Utilize online clienteling tools to record and maintain client information and preferences
- Cross sell multiple product lines to increase client basket
- Maintain a clean, tidy and welcoming counter environment
- Collaborate with Account Executives and company representatives
- Perform ad hoc responsibilities as needed
Requirements
- Minimum 1 year retail experience within the beauty industry
- Proven sales success achieving or exceeding goals
- Comfortable using social media and technology for clienteling
- Strong communication and interpersonal skills with ability to adapt style
- Ability to learn and use online clienteling tools and software
- Customer focused with strong listening and timing skills
- Ability to maintain professional image and service consistency
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