Beauty Concierge

Summary

Provide elevated selling and exceptional customer service to cultivate client relationships both in-store and digitally, leveraging styling expertise and technology to drive sales and client engagement. This onsite role reports to the Sales Manager and focuses on personalized luxury experiences and omni-channel selling.

Responsibilities

• Maintain a customer-centric approach and deliver exceptional client service
• Demonstrate expert styling and brand knowledge to advise clients
• Use digital tools and store technology for outreach and selling
• Sell using omni-channel and fleetwide inventory
• Achieve personal sales, client conversion, and wardrobing goals
• Strategize outreach to grow individual productivity
• Utilize social media and digital channels to connect with clients
• Create a positive work environment through collaboration

Requirements

• Experience in styling, fashion, or fashion retail
• Experience selling to clients using digital tools
• Commission sales experience
• High school diploma or equivalency required
• Motivated with ability to set and achieve sales goals
• Flexible work schedule