Beauty Counter Manager - Fashion Valley

Summary

Manage a luxury beauty counter delivering personalized makeup and skincare services while driving sales through in-store and digital channels. Lead customer interactions, execute vendor events, and maintain a welcoming, organized counter environment focused on meeting sales goals and building loyalty.

Responsibilities

• Perform makeup applications and skincare analyses tailored to customer goals
• Recommend products and educate customers on trends and routines
• Set and achieve individual and counter sales targets using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor and customer relationships
• Handle sales transactions including refunds and exchanges
• Maintain counter organization and presentation to keep department customer-ready

Requirements

• Passion for beauty trends, makeup application, and skincare
• Excellent customer connection and proactive problem-solving skills
• Ability to create a supportive and inclusive experience for all customers
• Strong multitasking, organization, and follow-through abilities
• Drive to meet sales goals and use networking and technology for selling
• Flexible availability including evenings and weekends
• High level of ownership, accountability, and initiative