Summary
As a Beauty Counter Manager you will create personalized beauty experiences and maximize sales for an assigned luxury brand at the Houston Galleria counter. You will combine sales and teaching—performing makeup applications and skincare analyses while building customer relationships both in-store and digitally. You will also manage vendor events, scheduling, and maintain a customer-ready counter.
Responsibilities
- Perform makeup applications and skincare analyses, recommending products to meet customer beauty goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events, promotions, and counter merchandising
- Build and maintain strong vendor relationships to drive business results
- Handle sales transactions, refunds, exchanges, and open Nordstrom Rewards accounts
- Collaborate with team members to create a welcoming and inclusive customer experience
- Maintain organization, cleanliness, and presentation of the counter
Requirements
- Passion for beauty trends, makeup application, and skincare with strong customer service skills
- Ability to connect with customers, proactively address concerns, and foster customer loyalty
- Empathy and respect during hands-on makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology for selling
- Flexible availability, including evenings and weekends
- Ability to stand and move continuously for 6-8 hours per shift and lift up to 25 pounds occasionally
