Summary
The Beauty Counter Manager delivers personalized beauty experiences while maximizing sales for the assigned beauty brand. This role combines customer-facing sales and education with counter operations, vendor relationships, and event coordination.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers' beauty goals.
- Set and achieve personal and counter sales goals using in-store and digital selling tools.
- Manage vendor events and promotions, and maintain strong vendor relationships.
- Keep the department organized and customer-ready, and build customer loyalty through Nordstrom Rewards account openings.
- Stay current on beauty trends, products, and industry knowledge through training.
- Collaborate with team members to create a welcoming and inclusive environment.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Ability to connect with customers, address concerns, and contribute to a positive team environment.
- Strong multitasking, organization, follow-through, ownership, and initiative.
- Drive to achieve sales goals and interest in using networking and technology.
- Flexible availability based on business needs, including evenings and weekends.
- Ability to meet the physical requirements, including continuous movement during shifts and lifting items up to 25 pounds occasionally.
