Summary
Responsible for leading sales and customer experience for an assigned beauty brand on the sales floor, combining selling and teaching to drive results. The role focuses on makeup applications, skincare consultations, managing vendor events, and building customer relationships through in-store and digital channels.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to maximize business results
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts and build customer loyalty
- Keep the department organized, clean, and customer-ready
- Collaborate with team members to create a welcoming and inclusive environment
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for customer service and beauty including makeup application and skincare
- Excellent ability to connect with customers and handle customer concerns
- Empathy and respect during makeup and skincare services
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Experience working in a commissioned sales environment preferred
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