SummaryThe Showroom Manager will be responsible for managing general showroom functions with a focus on excellent client service and creating a professional environment. The role involves setting standards for colleagues and collaborating with the management team.
Responsibilities- Achieve and exceed sales goals through strategies and client relationships.
- Evaluate team performance and provide coaching for service and selling priorities.
- Stay informed on market competition, industry trends, and client behaviors.
- Demonstrate business acumen in forecasting, planning, and budgeting.
- Manage daily operational tasks according to company standards.
- Assist with recruitment and retention efforts.
- Serve as a leader supporting the Showroom Director.
- Promote teamwork, trust, and collaboration within the showroom.
- Develop product knowledge and train the team on current collections.
- Foster a luxury client experience in the showroom.
Requirements- 2+ years of retail service experience, preferably in luxury retail.
- Knowledge of watch trends and market competition.
- High school diploma or equivalent; college degree preferred.
- Proficiency with MS Office and retail systems.
- Effective communication skills with clients and team.
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