Summary
Lead a given beauty brand counter at the flagship store delivering personalized makeup and skincare services while driving sales and fostering customer relationships. Balance retail selling with teaching techniques, manage vendor events and maintain a customer ready department in a fast paced, commissioned environment.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to meet customer goals
- Set and achieve personal and counter sales goals using in store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Process sales, refunds, and exchanges and enroll customers in rewards program
- Collaborate with team members to create a welcoming and inclusive environment
- Keep the department organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and service skills
- Ability to handle customer concerns with empathy and professionalism
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and comfort with networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
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