Beauty Counter Manager - Westchester

Summary

The Beauty Counter Manager provides personalized beauty experiences while maximizing sales for an assigned luxury brand. This role combines sales, teaching, and customer service in a commissioned retail environment and requires collaboration with team members and vendor partners to drive business results.

Responsibilities

• Conduct makeup applications and skincare analyses to recommend products based on customer goals
• Set and achieve personal and counter sales goals using in-store and digital selling tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges
• Open new customer rewards accounts to build loyalty
• Maintain department organization and cleanliness to keep it customer-ready
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, trends, makeup application, and skincare
• Excellent customer connection and ability to handle customer concerns
• Empathy and respect when providing makeup and skincare services
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and willingness to use networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative