Summary
Manage a luxury beauty brand counter delivering personalized makeup and skincare experiences while driving sales and building customer relationships. Perform beauty services, coach customers, and collaborate with team members to maintain a welcoming counter environment and meet sales goals.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions, refunds, and exchanges and open customer rewards accounts
- Keep department organized clean and customer-ready
- Stay current on beauty trends products and brand knowledge through training
Requirements
- Passion for customer service beauty trends makeup application and skincare
- Excellent ability to connect with customers and handle concerns professionally
- Empathy respect and ability to provide supportive customer experiences
- Strong multitasking organization and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
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