Beauty Counter Manager - Pentagon City

Summary

Manage a luxury beauty counter delivering personalized makeup and skincare services while driving sales and building customer relationships. Act as both salesperson and educator to meet counter and personal sales goals using in-store and digital tools. Oversee vendor events and maintain a clean, customer ready department.

Responsibilities

• Perform makeup applications and skincare analyses and recommend products.
• Achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor and customer relationships.
• Handle sales transactions including refunds and exchanges.
• Open new customer rewards accounts to build loyalty.
• Keep the department organized, clean, and customer ready.
• Stay current on beauty trends and product knowledge through trainings.

Requirements

• Passion for beauty, makeup application, and skincare.
• Excellent customer connection and problem solving skills.
• Strong multitasking, organization, and follow-through abilities.
• Drive to achieve sales goals and use networking and technology.
• Ability to work a flexible schedule including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Capable of continuous movement for 6-8 hours and lifting up to 25 pounds occasionally.