Summary
The Beauty Counter Manager is a results oriented sales leader who maximizes sales for an assigned beauty brand through personalized services, product knowledge, and digital selling tools. They teach and demonstrate makeup application and skincare, build customer relationships, and support vendor partnerships while maintaining an organized counter environment.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges
- Open new customer loyalty accounts and build customer following in person and digitally
- Keep the department customer ready through organization and cleanliness
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create an inclusive customer experience
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection and proactive problem solving skills
- Strong multitasking, organization, and follow through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Physical ability to be on feet 6-8 hours with frequent bending and lifting
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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