Summary
The Beauty Counter Manager provides personalized beauty experiences while maximizing sales for an assigned designer beauty brand. This role blends sales and teaching through makeup applications, skincare consultations, digital and in-store selling, vendor event coordination, and customer loyalty building.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer beauty goals
- Achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges
- Keep the department organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through training
- Use networking and technology to grow and maintain a customer following
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking, organization, and follow through skills
- Drive to meet sales goals and comfortable in a commissioned sales environment
- Empathy and respect for customers during services
- Ability to work flexible schedules including evenings and weekends
- Physical ability for continuous movement and lifting up to 25 pounds occasionally
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