Summary
The Beauty Counter Manager provides personalized beauty experiences while maximizing sales for an assigned luxury beauty brand. This role blends sales and teaching through makeup application, skincare consultation, and digital selling to build customer loyalty and achieve counter goals.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Maintain department organization and cleanliness to remain customer-ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create an inclusive customer environment
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and proactive problem solving
- Empathy and respect during makeup and skincare services
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Eligible for background check as required
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