Summary
The Beauty Counter Manager leads sales and service for an assigned luxury beauty brand, delivering personalized makeup and skincare consultations while driving counter performance and building customer relationships both in-store and digitally. This role balances selling, teaching, and operational tasks to maintain a welcoming and organized beauty counter in a high-traffic department store.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to meet customer beauty goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to support business results
- Handle sales transactions including refunds and exchanges and enroll customers in the rewards program
- Collaborate with team members to create an inclusive and welcoming environment
- Maintain counter organization, cleanliness, and customer readiness
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, skincare, and trends
- Strong customer service skills with ability to connect and handle customer concerns
- Excellent multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to perform continuous movement for 6-8 hours and lift up to 25 pounds occasionally
We have summarized this job description for you, click apply to see more details from the employer.
