Summary
The Beauty Counter Manager is a sales driven brand representative who delivers personalized beauty experiences, teaches product usage, and maximizes counter sales through in-store and digital selling. This role manages vendor events, maintains the counter presentation, and builds customer loyalty while working in a commissioned sales environment.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive results
- Handle sales, refunds, and exchanges and open new rewards accounts
- Maintain counter organization and cleanliness to keep department customer ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create a welcoming and inclusive environment
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and proactive problem solving skills
- Strong multitasking, organization, and follow through
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work flexible schedule based on business needs
- High level of ownership, accountability, and initiative
- Capability for continuous movement and physical tasks during shifts
- Ability to lift up to 10 pounds regularly and occasionally up to 25 pounds
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