Summary
Acquire cultivate and maintain relationships with clients through deep product knowledge personal engagement and luxury service. Deliver an elevated client experience by greeting welcoming and advising clients across the store and through omni channel selling while meeting personal sales goals.
Responsibilities
- Greet and welcome clients throughout the store and connect in a friendly meaningful way
- Provide product advice styling and brand knowledge to recommend merchandise
- Boost sales through omni channel and out of home base selling and utilize selling tools
- Promote loyalty program benefits and open new accounts
- Cultivate and grow client base through relationship building and retention
- Use digital tools social media and mobile devices to engage follow up and expand business
- Assist with operational tasks maintain selling floor stock and fitting rooms
- Ensure audit compliance and accurately process returns
- Partner with team members to create a positive work environment
Requirements
- Demonstrated ability to cultivate client relationships and drive sales
- Product knowledge and expert styling skills
- Self motivated with ability to strategize and increase productivity
- Experience using mobile devices selling technology and digital tools
- Strong communication and interpersonal skills
- Ability to perform operational tasks and maintain store standards
- Willingness to work retail hours including potential overtime
- Track record of meeting personal sales and KPI goals
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