Summary
Provide personalized beauty experiences in a luxury retail environment by consulting on makeup and skincare, conducting applications and analyses, and driving both in-store and digital sales. Build customer relationships, support department presentation, and stay current on beauty trends and product knowledge through training.
Responsibilities
- Conduct makeup applications and skincare analyses for customers
- Recommend products to meet customers beauty goals
- Achieve sales goals through in-store and digital selling including text and social media
- Book appointments and drive sales for beauty events and services
- Manage sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Maintain department organization and cleanliness to be customer ready
- Collaborate with team members to create an inclusive environment
- Keep up with beauty trends and product knowledge through training
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection and proactive problem solving
- Empathy and respect when providing services to customers
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to participate in trainings provided by employer and brand partners
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