Summary
Provide personalized beauty experiences by performing makeup applications and skincare consultations while driving sales for luxury beauty brands. Engage customers both in-store and digitally, book appointments, and support beauty events and services. Maintain a welcoming, organized department and stay current on trends and product knowledge through training.
Responsibilities
- Conduct makeup applications and skincare analyses, recommending products to meet customer beauty goals
- Engage customers to build relationships and a loyal client base through in-store and digital selling
- Set and achieve sales goals and use selling tools including text and social media
- Book appointments and drive sales for in-store beauty events and services
- Collaborate with team members to create an inclusive customer experience and keep the department customer-ready
- Handle sales transactions, refunds, exchanges, and open loyalty program accounts
Requirements
- Passion for beauty, makeup application, skincare, and current industry trends
- Excellent interpersonal skills with the ability to proactively assist customers and resolve concerns
- Empathy and respect for customers during close-contact services like makeup and skincare application
- Strong multitasking, organization, and follow-through skills; drive to meet sales goals using networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to be on your feet continuously for 6-8 hours, perform frequent bending and reaching, and lift up to 25 pounds occasionally
