Summary
Provide personalized beauty consultations, makeup application, and skincare recommendations to create exceptional customer experiences at the NYC flagship. Engage customers through in-store and digital selling, book appointments, and drive sales for beauty events and services while maintaining a welcoming and organized department.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer beauty goals
- Recommend products and build customer relationships to drive repeat business
- Use digital tools including text and social media to support in-store and online selling
- Book appointments and support in-store Beauty events and services
- Manage sales transactions, refunds, and exchanges accurately
- Open new customer reward accounts to build loyalty
- Maintain department organization, cleanliness, and customer-ready presentation
- Collaborate with team members to create an inclusive environment
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and communication skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organizational, and follow-through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to learn brand and product knowledge through provided trainings
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