Summary
Provide personalized beauty experiences in a luxury beauty retail environment by engaging customers, performing makeup applications and skincare analyses, and driving sales both in-store and digitally. Maintain product and industry knowledge and contribute to a welcoming team atmosphere while supporting store operations and customer service.
Responsibilities
- Conduct makeup applications and skincare consultations tailored to customer needs
- Recommend products and retail solutions based on customers beauty goals
- Drive sales and meet performance goals through in-store and digital selling
- Book appointments and promote in-store beauty events and services
- Use selling tools including text and social media to engage customers
- Process sales transactions, refunds, and exchanges
- Maintain department organization and cleanliness to ensure customer readiness
- Collaborate with team members to create an inclusive customer environment
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty including makeup application and skincare
- Ability to connect with customers and build customer loyalty
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and comfort using technology for selling
- Ability to work a flexible schedule including evenings and weekends
- Empathy and respect for diverse customer needs during services
- Experience in beauty retail or related customer service roles preferred
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