Summary
Provide personalized beauty experiences in a high-end department setting focused on women's fragrance and luxury beauty. Engage customers through makeup applications, skincare analyses, and digital selling to drive sales and build lasting customer relationships. Maintain a welcoming, organized department and stay current on beauty trends and brand knowledge.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products aligned with customer goals
- Engage customers to build loyalty and open new rewards accounts
- Set and achieve sales goals through in-store and digital selling including text and social media
- Book appointments and drive sales for beauty events and services
- Manage sales transactions, refunds, and exchanges accurately
- Collaborate with team members to create an inclusive customer experience
- Maintain department organization and cleanliness to keep it customer-ready
- Stay updated on product knowledge and industry trends through trainings
Requirements
- Passion for beauty, makeup application, skincare, and current trends
- Strong customer service skills with the ability to connect and handle concerns
- Ability to multitask, stay organized, and follow through on tasks
- Drive to meet sales goals and use networking and technology for selling
- Willingness to work a flexible schedule including evenings and weekends
- Comfort providing supportive and respectful service during applications
- Basic retail transaction skills and attention to accuracy
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