SummaryThe Boutique Manager is responsible for overseeing all aspects of the boutique, including sales generation, store operations, and team and client development. This role requires a strong understanding of the luxury fashion industry and the ability to lead a team to achieve sales goals while ensuring exceptional client service.
Responsibilities- Achieve annual boutique sales goals across all product categories.
- Develop and motivate the leadership team and sales associates to exceed client development and individual sales goals.
- Ensure outstanding client service at all times.
- Conduct regular management meetings to review performance and develop business strategies.
- Oversee staffing, scheduling, and compliance with payroll budgets.
- Partner with HR for recruitment and hiring of boutique staff.
- Manage payroll, expenses, and headcount to maintain the operating budget.
- Coordinate events with the corporate office to increase boutique traffic and sales.
- Develop product knowledge and ensure visual merchandising aligns with brand direction.
- Lead operational processes to minimize stock loss and enhance customer service.
- Ensure compliance with company policies and standards.
Requirements- 10+ years of boutique management experience.
- Strong understanding of the luxury fashion industry and clientele.
- Ability to develop, motivate, and train staff and build strong relationships.
- Effective delegation and follow-up skills.
- Ability to manage time wisely in a fast-paced environment.
- Strong interpersonal, communication, and organizational skills.
- Availability to work full-time, including nights, weekends, and holidays.
- Ability to travel as needed.
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