SummaryAs a Brand Ambassador, you will be the face of our brand, providing a personalized and inspiring shopping experience that exceeds customer expectations. You will play a key role in driving sales and fostering a culture of inclusivity and customer focus.
Responsibilities- Provide excellent customer service with a customer-first mindset.
- Meet or exceed individual sales objectives and KPIs.
- Collaborate with the team to achieve sales plans and uphold brand standards.
- Engage customers through the Polo Connect program.
- Demonstrate passion and knowledge of fashion and styling.
- Educate customers on programs, initiatives, and offerings.
- Assist with sizing and maintain store standards in fitting rooms.
- Maintain store standards and complete opening and closing responsibilities.
- Support operational activities like floor sets and replenishment.
- Participate in company trainings and initiatives.
- Balance tasks while prioritizing the customer experience.
- Provide feedback to management on product and category opportunities.
- Maintain store visual standards using company guidelines.
- Support a positive work environment and uphold company policies.
Requirements- Retail experience in a high-volume or high-profile environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Ability to operate the register and work flexible hours.
- Ability to build positive relationships with customers and colleagues.
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