SummaryAs a Brand Ambassador, you will embody a customer-first mindset, delivering personalized and inspiring shopping experiences that exceed expectations. This role serves as an entry point for future leadership opportunities within Ralph Lauren.
Responsibilities- Provide excellent customer service with a customer-first mindset.
- Meet or exceed individual sales objectives and utilize key tools to drive performance.
- Collaborate with the team to achieve sales plans and uphold brand standards.
- Engage customers through the Polo Connect program.
- Demonstrate passion and knowledge of fashion and styling.
- Educate customers on programs, initiatives, and offerings.
- Assist with sizing and maintain store standards in fitting rooms.
- Maintain store standards, policies, and processes on the sales floor and back of house.
- Support operational activities such as floor sets and replenishment.
- Participate in company trainings and initiatives.
- Balance tasks while prioritizing the customer experience.
- Provide feedback to management on product and category opportunities.
- Maintain store visual standards using company guidelines.
- Support a professional and positive work environment.
Requirements- Retail experience in a high-volume or high-profile environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Operate the register and stand or walk for multiple hours.
- Flexible schedule availability, including nights and weekends.
- Ability to build positive relationships with customers and colleagues.
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