SummaryAs a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, building lasting client relationships while achieving sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.
Responsibilities- Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
- Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
- Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
- Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
- Drive high-end sales by curating premium, exclusive experiences for top-tier clients.
- Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
- Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
- Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
- Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements.
- Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
- Participate in inventory control, visual merchandising, and product replenishment.
- Support boutique opening and closing procedures, ensuring daily readiness.
- Assist with special projects, high-profile client requests, and operational needs.
Requirements- Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
- Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
- Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
- Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
- Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.
- Tech-savvy, proficient in CRM software and digital clienteling tools.
- Multi-lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling.
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