SummaryThe RIMOWA Client Advisor at Ala Moana is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.
Responsibilities- Achieve personal sales goals.
- Educate clients with company history and the most current product knowledge.
- Keep an active client book to cultivate new/existing client relationships.
- Support team members to achieve store sales goals.
- Present yourself in a friendly and professional manner.
- Ensure prompt follow up with client purchases, repairs, and inquiries.
- Provide the best experience for customers by continuously building knowledge of company history, new products, and competitors.
- Understand store POS system.
- Open and close the register.
- Process payment/return of merchandise.
- Conduct inventory counts and adhere to company loss prevention policy.
- Maintain/execute store merchandising standards.
- Maintain store readiness and housekeeping duties.
Requirements- High school diploma or equivalent.
- Luxury sales experience ideal.
- Previous experience developing existing and prospecting new clients, with established client books preferred.
- Professional presentation and excellent communication skills both verbal and written.
- Excellent problem-solving skills, positive attitude, and team player.
- Knowledge of fashion, design trends, and a love of travel.
- Ability to work varied hours/days, including nights, weekends, and holidays.
- Must be able to lift large boxes up to 25lbs repeatedly.
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