Client Advisor - Bellagio

Summary

The Client Advisor provides exceptional luxury service by meeting individual client needs and representing the brand through a branded client experience. This role focuses on achieving sales targets, building lasting client relationships, and maintaining store presentation and security standards in a fast paced retail environment.

Responsibilities

• Achieve or exceed monthly and seasonal individual and store sales goals
• Deliver exceptional customer service and follow the Gucci selling ceremony
• Drive and exceed individual KPI goals and quality of sales
• Capture and maintain accurate customer data using company CRM tools
• Maintain an active and organized client book with regular follow up
• Advise clients on fashion trends and luxury product knowledge
• Work collaboratively with colleagues to ensure a consistent customer experience
• Maintain store security standards and visual merchandising according to brand guidelines
• Manage understock and stock room organization and adhere to brand image standards

Requirements

• Bachelor’s Degree preferred
• 3+ years of luxury fashion sales or similar customer service experience
• Proven ability to drive sales results and build customer relationships
• Excellent oral and written communication skills and multitasking ability
• Strong organization, follow up skills, and attention to detail
• Team focused with a collaborative mindset
• Ability to work in a fast moving and dynamic environment
• High flexibility to adapt to different customers and situations
• Willingness to work a flexible schedule including evenings weekends and holidays