Client Advisor - Beverly Center

Summary

The Client Advisor represents the brand and guides clients through its products and values. The role focuses on delivering an exceptional in-store experience, building lasting client relationships, and achieving individual and team sales goals.

Responsibilities

• Welcome and serve clients, understand their needs, and provide personalized service.
• Capture client information in the CRM and develop ongoing client relationships.
• Support omnichannel service, cross-selling, and sales targets.
• Maintain product knowledge and awareness of fashion trends and competitors.
• Keep the sales floor and displays to company standards, follow stock procedures, and help prevent theft.
• Address client complaints and collaborate with colleagues to provide a consistent experience.

Requirements

• Passion for selling, luxury fashion, stores, art, and design.
• Ability to build long-lasting client relationships and work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Ambition, resilience, self-motivation, results orientation, and problem-solving skills.
• Knowledge of the relevant product category and fluency in English; additional languages are a plus.