Client Advisor - Bloomingdales 59th Street

As a Client Advisor at Bloomingdales 59th Street, you will be responsible for delivering exceptional customer service and surpassing sales targets. By cultivating meaningful relationships with clients, you will tailor their in-store experience to enhance their perception of Fendi and foster long-lasting connections through our clienteling tools and systems.

• Achieve all critical metrics and CRM requirements for Client Advisors.
• Meet or exceed store, category, and individual sales goals.
• Follow all store guidelines and policies.
• Build and maintain client books, addressing client concerns and inquiries.
• Assist with special requests, including repairs, special orders, and returns.
• Participate in stocking/restocking and maintain visual standards.
• Use POS system accurately and update customer database.
• Acquire product knowledge and stay informed about company news and competition.
• Maintain professional appearance and adhere to dress code.
• Perform store maintenance functions and assist in opening/closing the store.
• Participate in training new Client Advisors and prepare for team meetings.
• Adhere to loss prevention and health and safety guidelines.

• Minimum 3 years of experience, preferably in luxury retail.
• Strong drive for results and goal-oriented mindset.
• Excellent verbal and written communication skills.
• Proficiency in using POS systems and inventory management functions.
• RTW experience and foreign language skills are a plus.
• Ability to work collaboratively in a team environment.
• Ability to lift boxes weighing up to 10lbs.
• Minimum High School Diploma required.
• Strong organizational and digital literacy skills.
• Flexible availability, including nights, weekends, and holidays.