Client Advisor - Bloomingdale's Glendale

Summary

The Client Advisor is a luxury retail brand ambassador responsible for delivering best in class service and achieving sales objectives by building strong client relationships both in store and remotely. This role focuses on personalized client experiences, product knowledge, and promoting brand loyalty while supporting store operations and visual standards.

Responsibilities

• Proactively engage clients to build rapport and recruit new clients
• Deliver personalized, client centric experiences to drive repeat business
• Use storytelling and product knowledge to assist client purchasing decisions
• Drive individual and store sales results by monitoring KPIs and maximizing opportunities
• Promote virtual appointments and distance sales to expand selling channels
• Maintain accurate POS transactions and client information
• Participate in stock maintenance and inventory activities
• Uphold visual merchandising standards and store grooming guidelines
• Collaborate with team members to foster a customer focused environment

Requirements

• Minimum 2 years of luxury fashion sales experience
• Proven track record of driving sales and building lasting client relationships
• Strong communication and commercial awareness
• Ability to work a retail schedule including evenings weekends and holidays
• High level of professionalism ethics and adaptability
• Passion for fashion and deep product knowledge
• Ability to work in a fast moving dynamic environment